Service Requests for Microsoft Teams Powershell Module (or any Powershell Modules?)

[ckarawani-dev]

Hello, 

We experienced a pretty serious bug using the Microsoft Teams PowerShell Module a couple weeks ago and the support resource via the service ticket replied that supporting the Powershell module is "is out of support boundaries."

Just curious if anyone has a better method for reporting bugs / issues when using the Microsoft Teams PowerShell Module or if there's a more "premium" type of support that Microsoft offers to provide support for developers using things like Powershell, APIs and SDKs?

[#2]

@ckarawani-dev 

Could you please confirm if you have raised Support Ticket using Get support option?

Also Please use this forum to raise the issues related to Microsoft PowerShell Community 

[#3]

Hi @Meghana-MSFT, thank you for your response.

I can confirm that I used the Get support option (ticket #26824861 was opened). The incident affected us (and others in the Powershell community) for over a week and support was unable to provide a viable workaround or fix. 

In the end, I was able to figure out a workaround myself and documented it here.  (https://techcommunity.microsoft.com/t5/microsoft-teams/get-csonlineuser-cannot-filter-with-boolean-a...) 

Just yesterday, someone in community thread reported that the bug was fixed, but it really concerns me that we have no mechanism to report these incidents properly.