Aug 02 2019 09:46 AM
Hi,
Is it possible to integrate MS Teams with 3rd party UC systems for calling? Specifically, is it possible to make a call, while inside a Teams client, using a 3rd party UC system a customer is already using and still show the call status, call controls and others still inside a Teams client?
Or the only way to do it is to build Teams App to add a tab inside a Teams client and have those 3rd party UC call control totally isolated that way? If so, can such a tab be made always visible inside a Teams client?
Apparently a call control Teams bot can't integrate with 3rd party UC systems? Is it accurate? If so, is it something that is in the Teams roadmap?
Thanks in advance for any and all guidance and suggestions
Aug 05 2019 11:16 PM - edited Aug 05 2019 11:22 PM
@NKM12220 This feature is not supported with Teams. You can not initiate the call from 3rd party calling system to teams.
Aug 06 2019 09:53 AM
Sep 09 2019 11:45 PM
@NKM122205 We currently do not have any plans to support this. Thanks!!