New Teams - Desktop (banner) Notifications don't work with sendActivityNotification

Copper Contributor

Hello,

I am using sendActivityNotification graph API to send important custom topic activity notifications to the user. 

 

On the new Teams, the notification only shows up in the Activity feed, but not as a desktop notification (banner). This is true for both the desktop app and in the browser.

I have verified in the Teams Settings -> Notifications and activity section that the setting for my app is set to Show in Activity and banner.

 

Desktop notifications are seen as expected in the old Teams on both desktop (1.6.00.22378) and browser. 

9 Replies
We will check this and get back to you.

Hi @Meghana-MSFT,
Thank you for your response. 

 

This issue is breaking a crucial feature in our application.

Also, as per this announcement, users on old Teams will also be automatically migrated to the new Teams very soon. So, this is about to impact all our users.

Hi @Meghana-MSFT
Do we have any further update on this issue? 

@Meghana-MSFT do you need any additional details for this one?

Hi @Meghana-MSFT .  Please can we get a response ? This is still an issue and I'm on v24033.807.2716.7297 of New Teams. My Windows and Teams notifications are set up correctly.

Since @Meghana-MSFT 's profile on this forum has gone dormant (their last activity was in December), can someone from Microsoft please update us on this New Teams bug ?  Is it being addressed ?   This is still an issue and I'm on v24033.807.2716.7297 of New Teams. My Windows and Teams notifications are set up correctly.

Apologies for the delay, we will check this and get back to you.

@Meghana-MSFT and @ssj_springctin , I've found a solution to this problem, which I was having with chat notifications.  Should would for SSJ's app notifications too I think.  Worth a try anyway as it worked for me.  The solution is here.

@ssj_springctin - Could you please let us know if the solution provided above was able to solve your issue? We are able to see the banner notifications at our end. Could you please confirm?