New Microsoft Teams issue, This bot is disabled. Contact your IT admin for more information

Copper Contributor

This issue is happening only on new Microsoft Teams desktop application for some selected users
It works fine with old Teams classic and new browser application for all users.

Senario:
When an effected users click on adaptive card button, user is getting error "This bot is disabled. Contact your IT admin for more information". 

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Also issue gets resolved automatic after few hours. Then some other set of users start facing the same issue. 

3 Replies

Hi @itjohnmcclane - Thanks for raising the query.
We will look into it and let you know the updates.

Hi @itjohnmcclane,

Could you let us know you facing this issue in Web/Desktop/Mobile APP. So that, we will look into it and let you know the update.

We are seeing the same thing for multiple apps (Polly, Bright Polls and MS Form Polls)
We're seeing it in desktop, I haven't tested the app yet. And for now it looks like guest are having the problem. The errors started with New Teams.
As a global admin, I check all settings, policies and right and all looks correct (but not saying I didn't miss anything.

Hope this information helps