MS Teams bot/app trigger call to a external phone number

Copper Contributor

Hi team


I have the next requirement:


Doing a bot/app in MS Teams, the user can click on call button and starts a call to a external phone number that is actually a Service Desk.


Is this possible with Microsoft Graph API?

Or within my custom app, there is a method to trigger an action that takes the user to calls tab with phone number field auto populated?


Thanks in advance!

3 Replies
Hi, I am looking for a similar solution, did you find the solution?

@brianbrian, @antooniooo1984 - If you are looking for calling & meeting bot, you can refer below documentation & repo:

If you want to call a person on a phone number, on click of a button on a card, you can create a deep-link for it like below:<user1>,4:<phonenumber>

Reference link: