Microsoft Teams video trobleshooting - Help

Copper Contributor

Help! The video is not running on Microsoft Teams Windows 10 App (the scream stays blanked while audio reproduces), but this problem does not appears when I access Microsoft Teams from a Internet Browser (I generaly use Google Chrome). The Audio is ok on both situations (Windows 10 app and access through internet browser).

How do I solve it? 

Thank You

Alfredo Marinho

1 Reply

@Alfredo_Marinho - Could you please try sign-out/sign-in