Sep 21 2021 11:53 PM
We have a chat bot that can send plots of measurement data as attachments. Since a Teams update today of my Windows client app (to 1.4.00.22976), the pictures are not shown anymore. The outline is still visible.
Adaptive cards that contain e.g. tables work fine, the problem is only with images.
Another error that appears since today is displayed in the login card, see below. The login clearly works, since the bot can use delegated authority to access data from our SharePoint. But it always complains about being unable to reach the app.
The bot works perfectly fine using the web client, my mobile, or a colleagues' computer (with the old Teams version), so I'm thinking it must be the client app.
The chat bot is sideloaded using a zip file (upload custom app), it is a development version. The relevant domains (*.botframework.com for authentication, *.azurewebsites.net for the bot webserver) are added to the validDomains attribute in the manifest.
Picture missing:
Login error:
Sep 23 2021 06:12 AM
Sep 24 2021 07:37 AM
I get the following errors in the console:
ERR_CONNECTION_TIMED_OUT, ERR_CONNECTION_ABORTED
The images are not sent as AdaptiveCards (at least not explicitly), but rather as base64 encoded string attachment like in this example (_get_inline_attachment):
Adaptive cards with tables etc. work fine, except for the timeout error in the login card.
I attached the json response using bot framework emulator.
I'll send the bot id in a private message.
Sep 28 2021 10:30 AM - edited Sep 28 2021 10:31 AM
@Bertrand_Kerres - We have tried ourselves in the same version and we are not facing any issue. Could you please confirm, if your colleagues having same version, for them it's not working?
We are looking into the bot logs, I will update you if I find any.
Have you tried signing out and login back? (it might solve the issue)
Thanks
Sep 29 2021 05:56 AM
Hi,
I checked with some colleagues:
Me and three others are now on version 1.4.00.26376, and three of us four face this issue. It works for one of us.
Another colleague is on 1.4.00.22976 and it works.
I tried logging out and in again, it didn't change it unfortunately.
If I use the "Share to Outlook" function, the image gets displayed in the new window:
Sep 30 2021 11:18 PM
Sep 30 2021 11:29 PM
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Oct 11 2021 10:25 PM - edited Oct 11 2021 10:33 PM
@Bertrand_Kerres @HunaidHanfee-MSFT Hello, we had the same problem, but as of today without making any changes with the teams version 1.4.00.2879 of 7/10/2021 the images began to be sent correctly, but when clicking on them they do not open, on the web and mobile app open correctly
teams desktop
Teams Web
I do not have a previous version available to test, but this worked and it stopped working a few days ago together with the shipment without any change on our part, any ideas
Thank You