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November 09, 2021, 08:00 AM - 12:00 PM (PST)

having issues in viewing the attachment in Zbot over teams client only. This works fine on teams web

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Contributor
Hi MS Experts,

We are having issues in viewing the attachment in Zbot over teams client only. This works fine on teams web version. Requested for help. Thanks
7 Replies
Could you please share console log or error which you are getting.
There is no error, it is just that attachment doesn't get shared over teams client vi Zbot through works well on teams web
Could you please share the repro steps or sample code URL so that we can check it from our end.
Also let us know if Zbot is a 3rd party app or 1st party.
Could you please share any sample code URL or repro steps so that we can try it from our end.
It is a 3rd party one, we are using Vayushphare tool, logged a case with Vayushphare, they said, it is a Microsoft bug refer to the same article. We are using current version of teams client and works fine on teams web. Sometimes attachment doesn't show up completely, sometimes it shows but we can not inlargre the image/screenshots are not readable and sometimes even normal content does not show up over teams client. This is really strange, everyone in servicedesk is struggling to get rid of it. Pls look into this. Thanks
Could you please share the repro steps and screenshots for your all scenarios. So that it will be easy for us to investigate the issues.