Do chat bots still work for guests via direct link?

New Contributor

Hi

 

This article https://learn.microsoft.com/en-us/microsoftteams/non-standard-users#guests says:

Guests can do so in their personal scope using message extensions and direct links.

 

However the following message appears when guest users open a chat in web and desktop apps:

SergeyVishnevskiy_0-1672820795883.png

The app is published to organization scope. It works fine on mobile but not on desktop. Does anybody knows a workaround?

1 Reply

@SergeyVishnevskiy - We are also able to repro the issue. Our app is published to organization scope. It works fine on mobile. However, when guest users try to open a chat in web and desktop apps, the following message appears:

Prasad_DasMSFT_0-1672827369456.png

We have raised a bug for the same and engineering team is looking into it. We will inform you once we get any further update. 



Thanks, 

Prasad Das

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