composeExtension not displaying potentialAction buttons/links

Copper Contributor

Hello Team,

Our organization have bot created in MS Teams, had been working properly i.e., able to view  potentialAction -> type: ViewAction. Our customers reporting, this behavior not working as expected anymore.

Steps to reproduce:
1. Goto the bot channel.
2. Goto Compose extension and try selecting the connectedCard with potentialAction -> type: ViewAction
3. Now in the chat area, this ViewAction is not visible anymore.

Example: composeExtension


"potentialAction": [
                       "name": "View in MyOrg",
                       "target": [ ""],
                       "@type": "ViewAction"



Screenshot: ConnectedCard not showing potentialAction buttons


we are using "botbuilder-teams": "^0.2.9" package -> 

O365ConnectorCardViewAction to create the composeExtension.
5 Replies

Hello @vthotigar ,
Thanks for reporting your issue. We will test this from our end and update you.

Hello  vthotigar,
Can you please share the video repro steps and deployed JSON, so that we can test this again?

Hi Vaibhav

Thank you for the patience, sharing deployed JSON -

I'll share the password and video repro steps in the direct message to you

Hi @Vaibhav-MSFT

Also attaching the screenshot of expected connected card

Screenshot 2024-03-21 at 11.21.14 AM.png

Hi @vthotigar,
Sorry for the delay in response. The link you shared is not accessible.
Can you please check?