SOLVED

Can't access bot inside shared channel

Copper Contributor

I've built an application for the Microsoft Teams app and published it in my organization using the Developer portal.
I want to access the bot inside a team's shared channel but cannot do so. I've also provided "sharedChannels" inside the supportedChannelTypes property in the manifest but still, it isn't working.

The manifest of my application looks somewhat like this:

 

 

{
  "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.15/MicrosoftTeams.schema.json",
  "version": "1.0.1",
  "manifestVersion": "1.15",
  "id": "10d58ca5-e2fd-4bb0-b488-ec31a1e071e5",
  "packageName": "Bot",
  "name": {
    "short": "Bot",
    "full": "Application"
  },
  "developer": {
    "name": "Organization",
    "websiteUrl": "https://example.com/",
    "privacyUrl": "https://example.com/privacy",
    "termsOfUseUrl": "https://example.com/termsofuse"
  },
  "description": {
    "short": "Test application",
    "full": "Test application."
  },
  "icons": {
    "outline": "outline.png",
    "color": "color.png"
  },
  "accentColor": "#60A18E",
  "configurableTabs": [
    {
      "configurationUrl": "https://test.com/configure",
      "canUpdateConfiguration": true,
      "scopes": [
        "team"
      ]
    }
  ],
  "bots": [
    {
      "botId": "bot-id",
      "scopes": [
        "groupchat",
        "team",
        "groupChat"
      ],
      "commandLists": [
        {
          "commands": [
            {
              "title": "register",
              "description": "register"
            }
          ],
          "scopes": [
            "team"
          ]
        }
      ],
      "isNotificationOnly": false,
      "supportsCalling": false,
      "supportsVideo": false,
      "supportsFiles": false
    }
  ],
  "validDomains": [
    "test.com"
  ],
  "defaultGroupCapability": {
    "team": "bot",
    "groupchat": "bot",
    "meetings": "bot"
  },
  "authorization": {
    "permissions": {
      "orgWide": [],
      "resourceSpecific": []
    }
  },
  "supportedChannelTypes": [
    "sharedChannels",
    "privateChannels"
  ]
}

 

 

 

 

 

 



6 Replies
We will check this at our end and get back to you.

@Anuj_Pratap_Singh_0210 - We tried this at our end, but we are not able to @mention the bot, are you also experiencing the same problem?

MeghanaMSFT_0-1675261893933.png

 

@Anuj_Pratap_Singh_0210 - We checked this internally. Please note that it is a limitation of shared channel. Currently Bots, connectors, and message extensions are not supported in shared channel.

 

https://learn.microsoft.com/en-us/microsoftteams/limits-specifications-teams#limits-for-shared-chann...

 

Thanks, 

Meghana

---------------------------------------------------------------------------------------------------------- 

If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate. 

Yes I'm getting the same problem
best response confirmed by Anuj_Pratap_Singh_0210 (Copper Contributor)
Solution

@Meghana-MSFT  Thanks for the information.

@Anuj_Pratap_Singh_0210 - You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate. 

1 best response

Accepted Solutions
best response confirmed by Anuj_Pratap_Singh_0210 (Copper Contributor)
Solution

@Meghana-MSFT  Thanks for the information.

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