SOLVED

Animated GIFs in adaptive cards not playing on iOS devices

%3CLINGO-SUB%20id%3D%22lingo-sub-1297661%22%20slang%3D%22en-US%22%3EAnimated%20GIFs%20in%20adaptive%20cards%20not%20playing%20on%20iOS%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1297661%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20an%20an%20adaptive%20card%20that%20has%20an%20embedded%20animated%20GIF.%26nbsp%3B%20The%20card%20shows%20up%20correctly%20on%20Android%20devices%20with%20the%20GIF%20playing%2C%20but%20not%20on%20iOS%20devices.%26nbsp%3B%20Has%20anyone%20come%20across%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20You%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1297661%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1302332%22%20slang%3D%22en-US%22%3ERe%3A%20Animated%20GIFs%20in%20adaptive%20cards%20not%20playing%20on%20iOS%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1302332%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F451628%22%20target%3D%22_blank%22%3E%40subhasish-MSFT%3C%2FA%3E%26nbsp%3BCan%20you%20check%20the%20link%20again%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1302215%22%20slang%3D%22en-US%22%3ERe%3A%20Animated%20GIFs%20in%20adaptive%20cards%20not%20playing%20on%20iOS%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1302215%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F493333%22%20target%3D%22_blank%22%3E%40voonsionglum%3C%2FA%3E%26nbsp%3B%2C%20%3CBR%20%2F%3E%3CSPAN%3EAnimated%20GIF%20is%20not%20officially%20supported%20for%20adaptive%20card.%20Here%20is%20the%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fplatform%2Ftask-modules-and-cards%2Fcards%2Fcards-reference%23inline-card-images%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3Edocumentation%20link%3C%2FA%3E%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1302371%22%20slang%3D%22en-US%22%3ERe%3A%20Animated%20GIFs%20in%20adaptive%20cards%20not%20playing%20on%20iOS%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1302371%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F493333%22%20target%3D%22_blank%22%3E%40voonsionglum%3C%2FA%3E%26nbsp%3B%2C%20My%20bad%2C%20I%20have%20updated%20the%20link.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1304125%22%20slang%3D%22en-US%22%3ERe%3A%20Animated%20GIFs%20in%20adaptive%20cards%20not%20playing%20on%20iOS%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1304125%22%20slang%3D%22en-US%22%3EThank%20You%3C%2FLINGO-BODY%3E
Contributor

Hi,

 

We have an an adaptive card that has an embedded animated GIF.  The card shows up correctly on Android devices with the GIF playing, but not on iOS devices.  Has anyone come across this?

 

Thank You

4 Replies
best response confirmed by voonsionglum (Contributor)
Solution

@voonsionglum ,
Animated GIF is not officially supported for adaptive card. Here is the documentation link 

@subhasish-MSFT Can you check the link again?

@voonsionglum , My bad, I have updated the link.