SOLVED

Adaptive Card not Displaying On Teams Mobile

Occasional Visitor

Hey everyone,

I've been messing with Power Automate to create Adaptive Cards after every day to update the team on how we're doing. It works perfectly on Desktop, however, some text is not visible on Mobile as seen in attached pictures. The first picture is how it displays on mobile, the second is how it displays on desktop.
Changing my theme to light still does not show the numbers that should be there. I've attached the adaptive card json at the bottom, any help is appreciated!

Mobile view, numbers are invisible.Mobile view, numbers are invisible.Desktop view, how it should lookDesktop view, how it should look

{
    "type""AdaptiveCard",
    "body": [
        {
            "type""Container",
            "items": [
                {
                    "type""TextBlock",
                    "size""Large",
                    "weight""Bolder",
                    "text""DC Data for Last Shipping Day ",
                    "spacing""Large",
                    "horizontalAlignment""Center",
                    "color""Good"
                },
                {
                    "type""TextBlock",
                    "text""Great work! We shipped @{add(add(int(variables('Output')[0]['Orders Shipped']), int(variables('Output')[1]['Orders Shipped'])), int(variables('Output')[2]['Orders Shipped']))} orders.",
                    "wrap"true,
                    "size""Medium",
                    "horizontalAlignment""Center"
                }
            ]
        },
        {
            "type""ColumnSet",
            "columns": [
                {
                    "type""Column",
                    "width""stretch",
                    "items": [
                        {
                            "type""TextBlock",
                            "wrap"true,
                            "text""Wisconsin:\n\n",
                            "size""Large",
                            "weight""Bolder"
                        },
                        {
                            "type""FactSet",
                            "facts": [
                                {
                                    "title""Orders Shipped:",
                                    "value""@{variables('Output')[0]['Orders Shipped']}"
                                },
                                {
                                    "title""Orders Left to Ship:",
                                    "value""@{variables('Output')[0]['Orders Left to Ship']}"
                                },
                                {
                                    "title""Overdue Orders:",
                                    "value""@{variables('Output')[0]['Overdue Orders ']}"
                                }
                            ]
                        }
                    ]
                },
                {
                    "type""Column",
                    "width""stretch",
                    "items": [
                        {
                            "type""TextBlock",
                            "text""Nevada:",
                            "wrap"true,
                            "size""Large",
                            "weight""Bolder"
                        },
                        {
                            "type""FactSet",
                            "facts": [
                                {
                                    "title""Orders Shipped:",
                                    "value""@{variables('Output')[1]['Orders Shipped']}",
                                    "color""Accent"
                                },
                                {
                                    "title""Orders Left to Ship:",
                                    "value""@{variables('Output')[1]['Orders Left to Ship']}"
                                },
                                {
                                    "title""Overdue Orders:",
                                    "value""@{variables('Output')[1]['Overdue Orders ']}"
                                }
                            ]
                        }
                    ]
                },
                {
                    "type""Column",
                    "width""stretch",
                    "items": [
                        {
                            "type""TextBlock",
                            "text""Mississippi:",
                            "wrap"true,
                            "size""Large",
                            "weight""Bolder"
                        },
                        {
                            "type""FactSet",
                            "facts": [
                                {
                                    "title""Orders Shipped:",
                                    "value""@{variables('Output')[2]['Orders Shipped']}"
                                },
                                {
                                    "title""Orders Left to Ship:",
                                    "value""@{variables('Output')[2]['Orders Left to Ship']}"
                                },
                                {
                                    "title""Overdue Orders:",
                                    "value""@{variables('Output')[2]['Overdue Orders ']}"
                                }
                            ]
                        }
                    ]
                }
            ]
        },
        {
            "type""ColumnSet",
            "columns": [
                {
                    "type""Column",
                    "width""stretch",
                    "items": [
                        {
                            "type""TextBlock",
                            "text""TOTAL PERCENTAGE",
                            "size""Large",
                            "color""Accent",
                            "maxLines"3,
                            "wrap"true,
                            "horizontalAlignment""Center"
                        }
                    ],
                    "verticalContentAlignment""Center"
                },
                {
                    "type""Column",
                    "width""stretch",
                    "items": [
                        {
                            "type""TextBlock",
                            "wrap"true,
                            "text"" @{body('Format_number')}%",
                            "size""ExtraLarge",
                            "horizontalAlignment""Center",
                            "color""Good"
                        }
                    ],
                    "verticalContentAlignment""Center"
                },
                {
                    "type""Column",
                    "width""stretch",
                    "items": [
                        {
                            "type""Image",
                            "url""imageURL",
                            "horizontalAlignment""Center",
                            "spacing""None"
                        }
                    ],
                    "verticalContentAlignment""Center",
                    "backgroundImage": {
                        "verticalAlignment""Center",
                        "horizontalAlignment""Center"
                    },
                    "horizontalAlignment""Center"
                }
            ]
        }
    ],
    "version""1.3"
}
7 Replies

@Sigmadelta8 - We are checking the issue. We will get back to you shortly.

best response confirmed by Sigmadelta8 (Occasional Visitor)
Solution

@Sigmadelta8 - We are able to repro the issue. The card is getting rendered properly in Teams Desktop and Web version.

Prasad_DasMSFT_0-1655362229130.png


But its not rendering properly in Mobile clients.

Prasad_DasMSFT_1-1655362262072.png


We have raised a bug for this. We will inform you once we get any update from engineering team.

Thanks, 

Prasad Das

-------------------------------------------------------------------------------

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@Prasad_Das-MSFT   Hello Prasa, i see your reply dates back to June,  today 17 Oct , i have the same rendering issue in the phone app.  In this case the AC does not show at all when using Teams on the phone app. (Ios)

@isaaccordovasalazar - We are checking the status of the bug with engineering team. We will inform you once we have any update. Thanks!

@Prasad_Das-MSFT I’m having this exact same issue.  In my situation though, the entire card is blank on mobile. Any updates on this?

@Bravo8whiskey - We are checking the status of the bug with engineering team. We will inform you once we have any update.

@Bravo8whiskey -
Sorry for delay in response.
We are actively checking the status of the bug with engineering team. We will inform you once we have any update.