Adaptive card is not getting updated in new Team client

[Lakshmi_145]

We are working on bot framework (version 4) and using teams channel for bot communication.

Currently teams client has updated to the newer versions with channel information. We are sending adaptive card to the teams and on button click the adaptive card will be getting updated. It was working fine in the old teams client 

But in new teams client web app , card is not getting updated every time. Either we need to change the channel or refresh the browser . Also we are not able to see any notifications of new messages that we are sending bot . We need to refresh or change the channel to see the notification message.

Same behavior we have seen in teams client app also sometimes. Card was not getting updated exactly when we click on the button. We use the time stamp as a unique key for updating the card so that no conflict happens. Also there was no network issues while updating the card

Is the issue with new teams web client or is there any suggestions that we can do to update the card at the same time we do button click.

[#2]

@Lakshmi_145 - Thanks for raising your issue. We will check this at our end and will update you accordingly.

[#3]

@Lakshmi_145 - We tried to repro this, But we didnt find any issue. Adaptive card is getting updated in new teams as well as we are getting the notification. Please find the attached recording.

[#4]

@SaiPratap-MSFT 

We are not getting the error every time.  But when its not updated we need to either change the teams channel or refresh the browser to update the card. Also we didnt had any network issues that time 

Attached few screenshots

[#5]

@Lakshmi_145  - This kind of error occurs mostly when code is not proper or else network issue. As you are mentioning no network issue , Could you please verify the code once

[#6]

@SaiPratap-MSFT 

There was no issues with code. It was working fine and we didnt find any exceptions or traces from azure insights

[#7]

@Lakshmi_145  - Could you provide any error log or console error for this. So that i can investigate better

[#8]

@SaiPratap-MSFT 

[#9]

@SaiPratap-MSFT 

Updated the log we have collected , we ate not getting any error in console , just the thing is that its not getting updated till we refresh or change channel

[#10]

@Lakshmi_145  -  We will be raising bug for this issue. We will inform you once we get any update from the engineering team.

[#11]

@SaiPratap-MSFT 

Thanks for the update, can you share the bug id once created

[#12]

Hi @SaiPratap-MSFT, we've run into the same issue and it's significantly impacting our app. Is there any update on this and any idea when it might be resolved? Many thanks