Orchestrator Web Console and Service on its' own server

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New Contributor

Hi,

Am not sure if this is the place to ask a question so please point me in the right direction if not.

 

The servers are as follows (Server 2019 with SC Orchestrator 2019):

AD Server 2019

SQL Server 2019

SCORCH Management Server and Designer

SCORCH Runbook Server

SCORCH Web Console and Service

 

I cannot seem to get the Web Console or Service to return any runbooks at all.  I don't even get the root folder showing.

In the Web Console if I select runbook servers it does list the runbook server name so communication to the database is working.

I have installed the same SQL native client as I did on the management and runbook servers and they are working fine.

Below is a screenshot of the Web Console:

ukkaapie_0-1599209121965.png

 

Below is a return from the web service:

ukkaapie_1-1599209245736.png

Kind regards

3 Replies

I have made an interesting discovery.

When I access the web console using my domain admin account then all works fine but when I access the web console as the Orchestrator service account then no data is returned in the console or api.

Hi @ukkaapie,

 

You could have a look at these:

 

You could also try running the following two (2) T-SQL queries against the Orchestrator database:

 

 

EXEC [Microsoft.SystemCenter.Orchestrator.Maintenance].EnqueueRecurrentTask 'Statistics'

EXEC [Microsoft.SystemCenter.Orchestrator.Maintenance].EnqueueRecurrentTask 'ClearAuthorizationCache'

 

 

 

Best regards,
Leon