Using the CSV import feature

Published Feb 14 2019 09:21 PM 613 Views
First published on TECHNET on May 26, 2009

Neil Lydick, one of our developers, wrote an excellent document containing overview and how-to information for importing information using a Comma Separated Value (CSV) file. This feature can be used to:

·         Create Configuration Item or Work Item instances from data stored in a tabular format

·         Bulk-edit existing database instances

·         Populate the SMCMDB with data exported from an external database

·         Circumvent data entry through forms when many class instances must be created at once

To see the full document, click the title of this post and check out the attached file. If you're reading this post through an RSS feed, you'll need to click through to the Service Manager Blog to see the attachment.

[Edit: If you've noticed a lack of Appendix A in your document, grab that in my subsequent post, here: ]


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‎Mar 11 2019 08:12 AM
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