Support Tip: OpsMgr web console generates “The Operations Manager web console requires some additional configuratio...

[System-Center-Team]

First published on TECHNET on Aug 12, 2015

~ Keshav Deo Jain | Support Engineer

The following message may appear when accessing the Operations Manager web console for System Center 2012 Operations Manager:

The Operations Manager web console requires some additional configuration to be fully functional. Without this configuration, many types of views will not be available, Refresh this page after completing the configuration .

This generally happens the first time the web console is launched and provides the option to either Configure or Skip .

When the Configure button is clicked, it will download silverlightclientconfiguration.exe and run it to install the certificate issued by Microsoft Code Signing PCA under trusted publisher as shown here:

However, in some cases the same error message is generated again when launching the web console even though the certificate has already been installed. This occurs despite running silverlightclientconfiguration.exe multiple times and getting the success message shown below.

To fix this issue, make sure following registry keys and values exist:

On 32-bit computers

Key	Dword	Value
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight	AllowElevatedTrustAppsInBrowser	1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight	AllowLaunchOfElevatedTrustApps	1

On 64-bit computers

Key	Dword	value
HKEY_LOCAL_MACHINE\SOFTWARE\ Wow6432Node \Microsoft\Silverlight	AllowElevatedTrustAppsInBrowser	1
HKEY_LOCAL_MACHINE\SOFTWARE\ Wow6432Node \Microsoft\Silverlight	AllowLaunchOfElevatedTrustApps	1

When configured correctly it should look something like this (example for 32-bit computers shown):

These two registry values will enable trusted applications to run inside the browser and allow the web console to launch successfully. More details about these keys can be found in the following MSDN document:

How to: Enable Trusted Applications to Run Inside the Browser

Keshav Deo Jain | Support Engineer | Microsoft GBS Management and Security Division

Get the latest System Center news on Facebook and Twitter :

System Center All Up: http://blogs.technet.com/b/systemcenter/

Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
Data Protection Manager Team blog: http://blogs.technet.com/dpm/
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
Operations Manager Team blog: http://blogs.technet.com/momteam/
Service Manager Team blog: http://blogs.technet.com/b/servicemanager
Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Microsoft Intune: http://blogs.technet.com/b/microsoftintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The RMS blog: http://blogs.technet.com/b/rms/
App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv
The Surface Team blog: http://blogs.technet.com/b/surface/
The Application Proxy blog: http://blogs.technet.com/b/applicationproxyblog/

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

System Center 2012 Operations Manager System Center 2012 R2 Operations Manager OpsMgr 2012 R2