Service Manager Lync Up call available
Published Feb 16 2019 03:02 AM 216 Views
First published on TECHNET on Jan 22, 2016
Happy New Year! Our first Service Manager #LyncUp Call for 2016  is now available for download.  Even though SCU was also on, our call was well attended by our customers and partners. The January call covered the following topics:
  • Cased Dimension’s Management Pack introduction: Thank you to the Managing Director Liam Murray for his time and quick overview.
  • Discussed the upcoming Update Rollup 9 and the next hotfix for the portal, coming January 26, 2016. More details on UR9 are available in last month’s LyncUp call here:

Service Manager December 2015 #LyncUp Call available for download

  • Service Manager Technical Preview 4. The new iteration in the SCSM 2016 Technical Preview series has many new improvements:
    • Configuration Manager and AD connectors become 65%* and 50%* faster respectively with ECL log disabling feature (optional)
    • Incident workflows have become 50%* faster
    • AD group expansion enhancements have made it schedulable and 75%* faster
    • ECL grooming has become 3 times * faster

Read more about what’s new here:

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You can also get the evaluation VHD here:


You can download the recording for January’s call here:
Thank you,
Kathleen Wilson and Harsh Verma

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‎Mar 11 2019 10:28 AM
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