First published on TECHNET on Aug 10, 2011
OM Community,
System Center Operations Manager 2007 SP1
and
System Center Operations Manager 2007 R2
now supports
SQL Server 2005 SP4
. Note: We will have the Supported Configuration and a KB article posted in the next few weeks to make this more official, but feel free to go ahead and install it.
For the most part, nothing special needs to be done when install the Operational, Data Warehouse, and Audit Collection databases. But for the Operations Reporting Role you will need to do the following additional steps to complete the SP4 installation.
1. Open Internet Information Services (IIS) Manager (not 6.0) – found under Administrative Tools from Start menu
Within IIS Manager:
Expand local machine connection to see App Pools and Sites
Select Application Pools
Find the app pool created by the Reporting Server installation, which has the Identity column’s value set to the domain account used for the DW Reader account.
Select that app pool and right click, selecting “Advanced Settings” from the context menu
Under the “Process Model” section, change the value for “Identity” from the domain account to “NetworkService”
Click “OK” to close the Advanced Settings dialog and save the changes
With that app pool still selected, click “Recycle” under the “Application Pool Tasks” section of the Actions area to the right
2. Run SQL2005 SP4 – it should now complete successfully
NOTE: At this point, if the Console were opened, Reporting would fail to load
3. Within IIS Manager, reverse the previous process:
Expand local machine connection to see App Pools and Sites
Select Application Pools
Find the app pool created by the Reporting Server installation, which has the Identity column’s value set to “NetworkService”
Select that app pool and right click, selecting “Advanced Settings” from the context menu
Under the “Process Model” section, change the value for “Identity” from “NetworkService” back to the original domain account
Click “OK” to close the Advanced Settings dialog and save the changes
With that app pool still selected, click “Recycle” under the “Application Pool Tasks” section of the Actions area to the right
4. Open the Console and Reporting should load successfully
5. Verify that Reports work as expected
Thanks!
Rob Kuehfus | Program Manager | System Center Operations Manager
