First published on TECHNET on Nov 21, 2011
One of our partners - VAS Value Added Services GmbH - will be hosting a no cost webinar on the service catalog in December. Here are the details.
1. Webinar “Service Request Fulfillment” with SCSM 2012
Date: Dec. 20, 2011
Schedule: 7 pm – 10 pm (GMT+1)
Language:
GERMAN
2. Webinar “Service Request Fulfillment” with SCSM 2012
Date: Dec. 21, 2011
Schedule: 7 pm – 10 pm (GMT+1)
Language:
ENGLISH
The following topics are part of each Webinar:
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- Service Request Fulfillment – definition and scope
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- How to configure Service Request Fulfillment in SCSM 2012
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- Creating Service Requests in SCSM 2012
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- Q & A
The maximum number of attendees is 100.
Registration:
http://www.vaserv.eu/index.php/de/scsm-webinare
