November 18 Service Manager #LyncUp Call

Published Feb 15 2019 11:36 PM 48 Views
First published on TECHNET on Nov 24, 2014

Thank you for attending the November Service Manager #LyncUp call, it was well attended with 56 attendees.  If you missed the call, the recording is available on my OneDrive http://1drv.ms/1r5Czkf

Our November presentation started with George Wallace , a Senior Consultant from Microsoft, sharing his Service Request reports and the amazing Data Dictionary he and Chris Jones created for Service Manager.  If you ever need guidance on what fields to use for reporting, this handy Data Dictionary will make your day!

Service Request Blog Post http://blogs.technet.com/b/georgewallace/archive/2014/11/18/service-request-reports-for-system-...

Service Manager Data Dictionary https://gallery.technet.microsoft.com/System-Center-Service-05db6f6b

George’s extended Service Request reports https://gallery.technet.microsoft.com/System-Center-Service-8aa67c49

Our 2 nd presenter was Harsh Verma, from the Service Manager Product Group, who shared the Top 5 most voted Connect issues for Service Manager and the System Center UR 4 statistics for downloads.

Our next Service Manager #LyncUp call is scheduled for December 15 th .  Get your suggestions for topics here below in the comments or email me or tweet me before December 8 th .  Thanks for joining and making the Service Manager #LyncUp call the most vibrant System Center call

Kathleen

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‎Mar 11 2019 10:13 AM
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