First published on TECHNET on Nov 24, 2014
Thank you for attending the November Service Manager #LyncUp call, it was well attended with 56 attendees. If you missed the call, the recording is available on my OneDrive
http://1drv.ms/1r5Czkf
Our November presentation started with
George Wallace
, a Senior Consultant from Microsoft, sharing his Service Request reports and the amazing Data Dictionary he and Chris Jones created for Service Manager. If you ever need guidance on what fields to use for reporting, this handy Data Dictionary will make your day!
Service Request Blog Post
http://blogs.technet.com/b/georgewallace/archive/2014/11/18/service-request-reports-for-system-...
Service Manager Data Dictionary
https://gallery.technet.microsoft.com/System-Center-Service-05db6f6b
George’s extended Service Request reports
https://gallery.technet.microsoft.com/System-Center-Service-8aa67c49
Our 2
nd
presenter was Harsh Verma, from the Service Manager Product Group, who shared the Top 5 most voted
Connect
issues for Service Manager and the System Center UR 4 statistics for downloads.
Our next Service Manager #LyncUp call is scheduled for December 15
th
. Get your suggestions for topics here below in the comments or
email
me or
tweet
me before December 8
th
. Thanks for joining and making the Service Manager #LyncUp call the most vibrant System Center call
Kathleen
