First published on TECHNET on Apr 17, 2014
Houston, Texas, USA (January 30, 2014) – A global group of companies that provide solutions that extend Microsoft System Center have joined together in a new initiative to collaborate on the marketing and sales of third-party product enhancements for Microsoft System Center. The companies have entered into agreements broadening their sales coverage and are engaging in joint marketing activities. The new SystemCenterSolutionStore.com web site profiles the participants’ offerings and showcases products that extend and enhance Microsoft System Center.
“Microsoft System Center is designed to enable third-party extensions and enhancements that help customers fill specific needs,” said Brian Hillger, director, Product Marketing, Microsoft. “The SystemCenterSolutionStore.com web site provides customers with a new way to find solutions to meet their needs in one centralized location.”
The announcement was made during a presentation at System Center Universe 2014 in Houston, Texas. Gord Watts of Provance, representing the partner participants, and Christian Booth of Microsoft introduced the products and partners, and officially launched the SystemCenterSolutionStore.com web site.
About SystemCenterSolutionStore.com
From mobility and web access to IT asset management and more, SystemCenterSolutionStore.com showcases the inspired third-party extensions that add powerful functionality and enhanced capabilities to Microsoft System Center. The following is an alphabetical list of the participating companies and their products:
Expit:
· Ensight – Analytics and dashboards for System Center Service Manager 2012
· Pro-Ops – Management packs integrating Service Manager with Microsoft Project to convert incidents, problems, change requests and service requests to project requests, and convert project tasks into change requests.
GridPro:
· WebFront – Microsoft System Center Service Manager 2010 and 2012 console in a web browser
· MobileFront – Off-premise device access to Microsoft System Center Service Manager 2012 from anywhere
· CTI for Service Manager – Computer Telephony Integration with Microsoft System Center Service Manager 2012
· PowerPack for Service Manager – A collection of powerful add-ons to supercharge Microsoft System Center Service Manager 2012
Syliance:
· ITSM Portal – A fast and intuitive alternative to the out-of-the box Microsoft System Center Service Manager Self-service Portal built with HTML5 and CSS3
· Billable Time – Record time spent per analyst on all work item types in Service Manager
· Send Mail – Extension for the Service Manager console which allows analysts to send e-mails such as questions or informational messages
· Customer Satisfaction – Allows users to give feedback about request resolution using the Service Manager self-service Portal
· Service Manager enhancements – Advanced View Editor 2.0, Entity Explorer and Clone User Roles
Provance:
· IT Asset Management Pack – Adds powerful IT asset life cycle and software asset management functionality to Microsoft System Center Service Manager
· Data Management Pack – Speeds and simplifies getting data into and out of Service Manager
· Bar Code – Adds physical inventory management to Service Manager for asset receiving and tracking
