- You are using Microsoft System Center 2012 Operations Manager.
- The Application Advisor (AppAdvisor) console is installed on a different computer than the server that is running the SQL reporting services or the server that is hosting the OperationsManagerDW database.
- You are using Kerberos authentication to access AppAdvisor.
In this scenario, you cannot access AppAdvisor as expected.
For details on why this might occur and how to work around the issue please see the following: