KB: "Plan Out Of Sync" and "Quota update failed" errors in Windows Azure Pack Admin Portal

Published Feb 16 2019 01:07 AM 135 Views
First published on TECHNET on Apr 28, 2015

When you try to delete users or subscriptions in the Windows Azure Pack (WAP) Admin Portal, the action may fail. Errors that you receive include "Plan Out Of Sync" and "Quota update failed" messages. When you try to delete a subscription you may also receive a "There is no subscription associated with the tenant" error.

Debug logs will contain errors that resemble the following:

Failed to delete subscription. Reason: Message : The underlying connection was closed: An unexpected error occurred on a send., InnerMessage: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

For complete details as well as a resolution, please see the following:

KB3056677 - "Plan Out Of Sync" and "Quota update failed" errors in Windows Azure Pack Admin Portal ( https://support.microsoft.com/en-us/kb/3056677/ )

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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