Hi everyone, here’s some information on a new KB article we published. The problem that you might experience is that when you try to install and register the Microsoft Azure Site Recovery Provider on a System Center 2012 R2 Virtual Machine Manager (VMM 2012 R2) server, the attempt fails with the following error:
The ASR cannot be registered due to an internal error. Run Setup again to register the server.
The Azure Site Recovery Provider Setup log (located at %PROGRAMDATA%\ASRLogs) also contains an error that resembles the following:
10:46:23:RegistrationClient called with acsUrl https://eus2pod01rrp1users01.accesscontrol.windows.net/ relyingParty http://windowscloudbackup/m3 10:46:23:Exception while initializing RegisterActionProcessor: Threw Exception.Type: Microsoft.DisasterRecovery.Registration.DRRegistrationException, Exception.Message: Azure Site Recovery installation is incomplete. Please uninstall and reinstall again to proceed.
This exception indicates that a required value on the Virtual Machine Manager 2012 R2 server is missing. For details regarding the issue and instructions for how to resolve it, please see the following: