KB: Error message when you click "Edit" on the "Company Knowledge" tab in the Operations Manager console
Published Feb 15 2019 10:22 PM 190 Views
First published on TECHNET on Jun 19, 2014

Here’s some information on a new KB article we published. The issue is that when you click Edit on the Company Knowledge tab in the System Center 2012 Operations Manager (OpsMgr 2012) console, you receive one of the following error messages:

- The Visual Studio Tools for Office runtime is not installed.

- Failed to launch Microsoft Word. Please make sure Microsoft Word is installed.

- Object reference not set to an instance of an object.

This issue can occur if you have an unsupported version of Microsoft Office Word installed. For all the details and a resolution please see the following:

KB2975715 - Error message when you click "Edit" on the "Company Knowledge" tab in the Operations Manager console ( http://support.microsoft.com/kb/2975715 )

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

Get the latest System Center news on Facebook and Twitter :

System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

Version history
Last update:
‎Mar 11 2019 10:07 AM
Updated by: