KB: Error 2927 when you add a Hyper-V server or a Hyper-V cluster node in System Center VMM

[System-Center-Team]

First published on TECHNET on Aug 15, 2013

Consider the following scenario. You add a Hyper-V server or a Hyper-V cluster node on a server that is running one of the following versions of Microsoft System Center Virtual Machine Manager (VMM):

- System Center 2012 R2 Virtual Machine Manager

- System Center 2012 Virtual Machine Manager

- System Center Virtual Machine Manager 2008 R2

- System Center Virtual Machine Manager 2008 R2 Service Pack 1

In this scenario, you receive the following error message:

Error (2927)
A Hardware Management error has occurred trying to contact server <servername>.
(Unknown error (0x80338029))

Recommended Action
Check that WinRM is installed and running on server <servername>. For more information use the command "winrm helpmsg hresult".

For more information about the cause and the list of the resolution steps please see the following:

KB2875120 - Error 2927 when you add a Hyper-V server or a Hyper-V cluster node in System Center VMM ( http://support.microsoft.com/kb/2875120 )

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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