KB: After applying UR5 to Orchestrator 2012 SP1 some Runbooks fail
Published Feb 15 2019 10:19 PM 255 Views
First published on TECHNET on Jun 11, 2014

After installing Update Rollup 5 (UR5) to System Center 2012 Orchestrator Service Pack 1 (SP1) some Runbooks will fail and certain functionality will no longer work within the designer. Below are two examples:

Within the Runbook Designer, the Invoke Web Services Web Method Selection dialog no longer works. When you click the ellipses button to the right of the Method textbox you will get "Class Not Found" on the initial use, while subsequent attempts show "An unknown error occurred".

Attempting to execute a Runbook containing the Query XML activity with the Runbook Tester will fail with "Failed to CoCreate IOpalisServerExtension". Running it on the server causes it to either never stop or hang. However, after stopping the Runbook the Log view indicates that it failed and investigation of the PolicyModule Log files will reveal logs containing entries similar to the following:

2014-05-26 12:50:22 [4344] 1 Exception caught in void __thiscall MultiThreadedWorkflowThreadFactory::doTraversal(const class std::basic_string<wchar_t,struct std::char_traits<wchar_t>,class std::allocator<wchar_t> >,const class WorkflowGraph &,unsigned int,class boost::optional<unsigned int>,class IWorkflowInstance &,class ExecutionDataTree)
struct std::pair<class boost::shared_ptr<class ExecutionDataBatch>,class ObjectInstanceStatus> __thiscall OpalisServerExtObjectRunner::run(const class Opalis::Uid &,class PropertyHelper::PropertyContainer &,const class LoopSpecificExecutionData &)
<MsgCode>Error while running an object</MsgCode>
class ATL::CComPtr<struct IOpalisServerExtension> __thiscall NativeObjectRunner::createExtension(long)
<MsgCode>Failed to CoCreate IOpalisServerExtension</MsgCode>
2014-05-26 12:50:22 [4344] 1 Process terminated: exception caught.

This is a known issue within the UR5 installers for Orchestrator 2012 SP1. For all the details and a work around, please see the following:

KB2972927 - After applying UR5 to Orchestrator 2012 SP1 some Runbooks fail ( http://support.microsoft.com/kb/2972927 )

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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Version history
Last update:
‎Mar 11 2019 10:07 AM
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