First published on TECHNET on Jul 08, 2013
At the Microsoft Management Summit (MMS) a couple of months ago, the Microsoft Virtual Academy team recorded some of our Microsoft MVPs and other SCSM community experts as they provided introductory instruction on Service Manager on a wide range of topics. The whole course put together provides a great way to get ramped up on Service Manager.
The topics for the course are:
Architecture & Design
Automated Service Manager
Extending Service Manager
Reporting & Data Warehouse
Best of all is that it is all FREE! And you even get to earn Academy points and awards!
You can take the course at the Microsoft Virtual Academy here: