First published on TECHNET on Oct 24, 2016
Before initiating the maintenance of IT infrastructure elements, one would want to initiate Maintenance Mode to suppress monitoring of infrastructure elements undergoing maintenance. This will prevent the monitoring tool from generating alerts and events pertaining to these elements, while they are under maintenance. Schedule Maintenance Mode feature (listed in Administration Workspace, earlier) allowed users to achieve this, but it was here that we identified the following gaps:
Typically, in large organizations, Operators who manage the designated hosts, would also intend to maintain them as part of planned and unplanned maintenance workflows, and hence they, not just Administrators, should be allowed to set Maintenance schedules from the console
Maintenance process is automated and is typically initiated from the client end (in batches)
Hence we have now enabled Maintenance Mode from Client side via agent, and moved “Maintenance Schedules” from the Administration pane to the Monitoring pane (which is accessible to Operators), so that operators can access this feature. These improvements have implemented in System Center 2016 Operations Manager.
Now, a machine can be put into maintenance from client side via agent, and operators will be able to access “Maintenance Schedules” from the Monitoring pane of Operations Console.