2) Although Anders didn’t list it in his blog post you can also set the PrimaryLocaleID property. It is an integer from this
(right most column).
3) Analyst or End User content can be in Rich Text Format (RTF). In Anders example he shows you how to import knowledge from a .txt file but you can also do it from .rtf files if you want to have rich formatting of the content.
4) I’ve put together some sample files for you to use:
is the data mapping file you’ll need.
is a sample data file. You can open it in Excel for easier data entry. Don’t forget to remove the header row before you try to do the actual import!
are test content documents referenced by the TestData.csv file.
5) I highly recommend doing this in a test environment first before you bulk insert into a production environment. If there is a problem don’t forget about
bulk deleting using PowerShell
. The class ID for knowledge articles is System.Knowledge.Article in case you need to do some clean up.