Great New Service Manager Blog–SCSMFAQ.ch

Published Feb 15 2019 04:46 AM 63 Views
First published on TECHNET on Jan 24, 2011
Marcel Zehner, a consultant located in Bern, Switzerland has started a new SCSM blog and already has a bunch of great posts on there.  I’ve added his blog to the blog roll on the left nav over there.

Here are some of his blog posts so far:

Make Service Manager Customer-aware



Mobile Devices and SIM Cards



Auto-Close resolved Incidents



Service Manager Workflows – Part 1



Adding a custom field to Incident Forms



Automated Change Requests using Microsoft Opalis



CSV Import of Objects



Custom Icons for Views and Folders



Relations between Objects



Creating Classes



I’ll link to some of his blog posts in the future just to raise awareness of the goodness going on over there.

Really great work Marcel!  Thanks for sharing with all of us!



If you have a great SCSM blog that you would like to share more broadly, let me know and I’ll add you to the blog roll – twright@you.know.where.com

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