The Integration Pack for HP Service Manager is an add-on for System Center 2012 SP1 Beta- Orchestrator that enables you to retrieve, create, update and monitor tickets in HP Service Manager.
This integration pack adds the HP Service Manager category to the Activity pane in the Runbook Designer. This category contains the following activities:
- Close Entry
- Create Entry
- Get Entry
- Monitor Entry
- Update Entry
For all the details and a downlink please see the following: