Deploying System Center 2012 Service Manager? Read this first!

[System-Center-Team]

First published on TECHNET on Nov 04, 2013

As with any piece of software, how you deploy it can greatly impact its reliability, performance and scalability. System Center 2012 is no different and here on the Service Manager support team we see quite a few issues that could have been prevented with just a slightly different approach to how the product was implemented.

For example, take a look at Deployment Scenario Topics in our System Center 2012 Service Manager (SCSM 2012) documentation library on TechNet. It includes a scenario for installing Service Manager on a single computer , a scenario for installing Service Manager on two computers , and a scenario for installing Service Manager on four computers . While all three of these scenarios offer a workable topology for implementing Service Manager, only the scenario for installing Service Manager on four computers is recommended for use in a production environment .

So if you have a SCSM 2012 deployment planned, feel free to test using the one and two computer scenarios in your lab, but when it comes to production, plan on using the four computer topology and be sure you read through our short  installation guide here . Spending a few minutes reading through the TechNet documentation may end up saving you a great deal of pain, frustration and troubleshooting man-hours later on down the road.

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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