Demo Video: Adding a ‘Customer’ Property to the Incident Class and Form

Published Feb 15 2019 04:01 AM 44 Views
First published on TECHNET on Sep 27, 2010
A common scenario that people want to accomplish is to extend the incident class to capture information about what customer organization is affected by a given incident.  You can follow this simple pattern to add any kind of property to the data model and customize the form to show it.



If your screen resolution is big enough I suggest watching this video in 720p HD full screen (1280x720).

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Last update:
‎Mar 11 2019 08:33 AM
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