Published
Feb 15 2019 05:00 AM
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First published on TECHNET on Feb 04, 2011
SCSM seems to be extra popular in Sweden and quite a few of our most knowledgeable experts in SCSM are up there. It must be because it’s too cold to go outside so they just play around with SCSM all day! :)
Those of you on the SCSM forums have no doubt noticed how helpful Anders Asp and Stefan Allansson have been. Now these SCSM experts from one of our SI partners, Lumagate , have started a blog on just SCSM – http://www.scsm.se .
Here are the really helpful topics that they have started with:
SCSM seems to be extra popular in Sweden and quite a few of our most knowledgeable experts in SCSM are up there. It must be because it’s too cold to go outside so they just play around with SCSM all day! :)
Those of you on the SCSM forums have no doubt noticed how helpful Anders Asp and Stefan Allansson have been. Now these SCSM experts from one of our SI partners, Lumagate , have started a blog on just SCSM – http://www.scsm.se .
Here are the really helpful topics that they have started with:
-
Extend the Software Item class with licensing information
Notify the assigned analyst when a customer has updated his incident (Exchange connector)
How to make a copy of your Service Manager to a test environment
<—people have been asking about this one a lot lately on the forums.
Move the SQL db for SCSM
How to create a view that has two “AND” in criteria instead of “AND” and “OR”
How to make the description field in Incident to grow with its content
I’ve added their blog to the blog roll on the left over there.
Great work Anders and Stefan! Thanks for sharing with all of us!
If you have a blog that you would like to have featured here please let me know – twright@YouKnowWhere.com .