First published on TECHNET on Jul 14, 2010
Update:
Cumulative Update #3
is now available and replaces Cumulative Update #1. Also the
Authoring Console RTM
is now available.
Hello all,
The Service Manager team is very pleased to announce the availability of
Service Manager Authoring Tool v1.0 Release Candidate
and
Service Manager Cumulative Update 1 (KB983572) !
Thank you for your patience in awaiting this release. Below are details about the locations for download.
Be sure to read the installation instructions and follow the steps provided for each.
Service Manager Cumulative Update 1 (KB983572)
This is a rollup of fixes for System Center Service Manager 2010 and a pre-requisite for Service Manager Authoring Tool v1.0 Release Candidate.
Available on Microsoft Downloads at :
http://www.microsoft.com/downloads/details.aspx?FamilyID=1f864b54-fd95-4bb7-98c5-e66183875714&d...
For installation instructions and other details about this Cumulative Update, please see KB Article
983572
.
The fixes include:
-
Duplicate notifications or workflows on subsequent record updates
-
Analyst Portal error when selecting ‘View Change Requests with Manual Activities to complete’
-
Self Service Portal Change Request Category drop down list items not localized
-
Help documentation not localized
-
Patching should not run all SQL scripts
-
Some relationship properties are not propagated correctly to Data Warehouse
-
‘Activity Status Changed’ workflow does not work correctly after an MP with a class extension is imported
-
Extended properties used in workflow parameters are not resolved correctly
-
Form customization fixes
Service Manager Authoring Tool v1.0 Release Candidate
This is the Release Candidate for Service Manager Authoring Tool v1.0. It is compatible with Service Manager 2010 + above Cumulative Update. New features in this release include :
· Creation of new forms
· Management Pack sealing
· Detailed criteria in workflow triggers
This release is English-only – International support will follow with the final release.
The tool is available on Microsoft Downloads at :
http://www.microsoft.com/downloads/details.aspx?FamilyID=40b8f1b7-da63-46ae-9ca4-ef007fc3cb29&d...
Installation instructions are in the Authoring Guide document available as part of the downloaded package.
Authoring Tool and Cumulative Update will be available also on the Service Manager Connect site :
https://connect.microsoft.com/site446/Downloads
Providing Feedback/Community
There are a number of different ways to provide feedback, ask questions, request assistance with a problem:
·
Service Manager Forum
–
http://social.technet.microsoft.com/forums/en-US/systemcenterservicemanager
- a public forum on TechNet dedicated to Service Manager issues
·
Connect Feedback
–
if you are a beta subscriber, use the feedback option in Connect to provide your feedback
·
Service Manager blog
-
http://blogs.technet.com/servicemanager
- this blog, general announcements from the product team, tips and tricks, explanations
We are looking forward to receiving your feedback and comments !
