Template missing when downloading as pdf or word

%3CLINGO-SUB%20id%3D%22lingo-sub-2429774%22%20slang%3D%22en-US%22%3ETemplate%20missing%20when%20downloading%20as%20pdf%20or%20word%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2429774%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Team%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20Sway%20for%20internal%20news%20letters.%20I%20have%20designed%20the%20newsletter%20and%20would%20like%20to%20send%20to%20send%20it%20org%20wide%20on%20an%20email%2C%20maybe%20as%20a%20pdf%20however%20when%20i%20export%20my%20newsletter%20as%20pdf%2Fword%2C%20the%20design%20template%20gets%20removed%20and%20it%20is%20plain%20white.%20All%20the%20formatting%20is%20gone.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20help%20would%20be%20appreciated.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2429774%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EBest%20Practices%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESway%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Hi Team,

 

I am using Sway for internal news letters. I have designed the newsletter and would like to send to send it org wide on an email, maybe as a pdf however when i export my newsletter as pdf/word, the design template gets removed and it is plain white. All the formatting is gone.

 

Any help would be appreciated.

0 Replies