Sorry, Sway can't load one or more videos.

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New Contributor

I have made a few Sways recently and all have worked correctly, until today.

 

Now none of the videos will play in any of my Sways - each time I play I am presented with the error "Sorry, Sway can't load one or more videos." I have attached the error message.

 

I have tried this on multiple devices and browsers. The same error occurs.

 

Can you help?

1 Reply
These seem to be working again now, so maybe just a blip in azure cloud storage?

I sent one of these Sways to nearly 1000 contacts this afternoon - it is such a good platform that I want to commit to but I need to know it will work and is dependable.