surface8 WIN11 Hello camera not working for login

[ChrisUseSurface]

Hello,

everything worked fine but since a couple of days I can't login with hello camera anymore but after this Hello works without problems.

Any ideas?

Kind regards

Chris

[#2]

Bonjour ben reinstalle les drivers de la surface mais d'abord désinstalle le driver de la carte graphique puis réinstalle les drivers de surface pro 8

[#3]

Hello,

thanks a lot for your help.

I deinstalled the grafics driver and all surface driver. After reinstalling the surface drivers nothing changed. At first start of win11 the login with hello camera is still not possible. ("camera not available") After login with code hello works most of the time.

[#4]

Bonjour ne vous inquiéter pas j'ai eu le même problème .
Je vais vous donner un lien faite le , et suivrez bien la procédure
https://support.microsoft.com/fr-fr/surface-recovery-image
Faite le et tenez-moi au courant

[#5]

I opened the german page. I can't use the original image of Win11 Home. I switched to Win11 professional and a total new setup is no option for me.

[#6]

Ok alors tu désinstalle les deux drivers et effacez aussi puis tu redémarre, âpres que w11 à redémarré tu réinstalle https://www.microsoft.com/en-us/download/details.aspx?id=103503
puis tu redémarre après tu vas dans paramètres de connexion de win 11

[#7]

Carte graphiques et intel camera sont les deux drivers a désinstaller et a supprimer âpres tu réinstalle le lien
https://www.microsoft.com/en-us/download/details.aspx?id=103503

[#8]

Thanks again for your support.

I had no change after deleting and reinstalling the drivers. It still works on a random base. Sometimes Hello works and sometimes not. So it can't be driver related. I guess I'l have to live with that.

[#9]

I think you can reset camera and reboot computer.
I hope you can settle this problem. come on！