Apr 29 2022 11:00 AM
Hello!
I'm a long time MS Surface user. I was fighting wi-fi connection issues on my Surface Pro 1, and now I'm doing the same with my Surface Pro 7.
I've upgraded from Win10 to Win11 about a month ago and the problem still persists.
The usual routine is to discover that Wi-Fi adapter is gone, perform network reset and observe that Wi-Fi adapter have started to work again.
Today I've encountered the same problem, performed reset, observed that Wi-Fi adapter is up again, but it fails to see any Wi-Fi networks around so no connection is possible.
Upon opening the Device Manager I've found out that Wi-Fi driver is malfunctioning (error code 10).
I've downloaded a driver pack from MS website(SurfacePro7_Win11_22000_22.011.9935.0.msi) and installed it to no avail.
I've downloaded and installed a driver from Intel (the Wi-Fi card manufacturer, WiFi-22.130.0-Driver64-Win10-Win11.exe) - still no Wi-Fi networks in sight.
Than I've noticed that the last Windows update was not installed successfully, so I downloaded it (windows10.0-kb5012643-x64_a29610770b67091e324340e3e9eb236b1974cbee.msu) and tried to install manually, without success - the installation seemed to proceed OK, but in the end the Update Manager still refuses to acknowledge that update was installed.
Still no Wi-Fi networks.
When I try to update the Wi-Fi driver manually, Windows presents me with the choice of 1 MS and 4 Intel drivers. Depending on which one I choose Wi-Fi adapter fails to start with either Error 10 or Error 43. Automatic driver update doesn't help either.
What are my options now? Thank you.
Jul 22 2022 06:54 AM