Surface pro 4 screen flicker-possible to upgrade while replacing?

Copper Contributor

I am getting screen flickering issue in the lower part of the screen after 30-40 mins of usage on my surface pro 4. My questions -


1) Am I eligible for replacement? only 10% of my screen is having the issue. device is 2 years old

2) Can I request for an upgraded device as the replacement by paying some extra amount?


Thank you in advance!

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