12-14-2017 12:55 PM
12-14-2017 12:55 PM
Since I installed the Windows 10 Fall Creators Update, my Bluetooth experience has been miserable. I use Surface Mouse, Surface Keyboard, Surface Dial, Surface Pen, and a couple different Jabra Bluetooth headsets. It doesn't drop the connection, but the Bluetooth is so slow at times, accurately pointing at or selecting anything is a real challenge.
Some people have said it's a problem with the Bluetooth and Wi-Fi radios sharing bandwidth. Others have hinted that like other Surface drivers, the ones provided by Microsoft may not perform as well as generic manufacturer drivers. I'd like to consider trying generic Bluetooth drivers to see if performance improves. Can anyone point me in the right direction? Thanks!
01-12-2018 03:55 PM
01-29-2018 08:12 PM
02-13-2018 01:59 PM
I've started to wonder if maybe it has something to do with the way my organization has configured my device. I'm tempted to blow away the image and just do a completely fresh install to see if the issue persists. I previously had trouble using the Wireless Display Adapter with my SP4 and even went to the trouble of swapping out the adapter before I discovered that my org's IT department had applied policies that were blocking the communication.
02-19-2018 09:40 AM
Hi. Read your post. Have a few solutions for you:
First, I've found that when I'm downloading files using Microsoft Edge, my bluetooth mouse is EXTREMELY laggy. But when I download on Chrome browser, that lag completely disappears. Edge has given me more issues than it's worth. I like the browser, but it's extremely resource heavy.
Second, I've found this link to be helpful:
let me know if this helps.
02-19-2018 09:48 AM
Interestingly, another (probably unrelated, but who knows?) Bluetooth issue late last week forced me to reset Windows on my Surface Pro 4. I did the "keep my files" type of reset, but it was the first time I'd completely reset Windows since last May. And I will say the issue seems to be much better ever since. My Bluetooth lag is not gone completely, but it's now extremely intermittent and only barely noticeable. As this is my work PC, I can never be sure that it's not due to some goofy configuration or AD policy that my IT department has applied. So, I'll keep an eye on it and update here as possible. Thanks!
03-18-2018 08:44 AM
I can tell you that this isn't from your AD. I have the same problem and that is without my device going to sleep.
03-19-2018 05:21 AM