Microsoft Tech Community Live: Surface Edition
February 15, 2022, 08:00 AM - 12:00 PM (PST)

Brand new Surface Laptop 3 Fingerprint-like smudges

%3CLINGO-SUB%20id%3D%22lingo-sub-1484749%22%20slang%3D%22en-US%22%3EBrand%20new%20Surface%20Laptop%203%20Fingerprint-like%20smudges%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1484749%22%20slang%3D%22en-US%22%3Ehello%20I%20recently%20bought%20the%20new%20surface%20laptop%203%20which%20I%20bought%20a%20few%20days%20ago.%20In%20these%20days%2C%20we%20tend%20to%20clean%20our%20devices%20more%20regularly.%20I%20cleaned%20my%20Surface%20Laptop%203%20with%20a%2070%25%20Alcohol%20spray%20and%20cleaning%20it%20with%20a%20100%25%20cloth%20after%20i%20removed%20it%20from%20the%20box(microsoft%20suggestions%20in%20their%20website).%20These%20weird%20smudge%20does%20not%20get%20off%20and%20I%20when%20I%20touch%20it%20there%20is%20no%20feel%20to%20the%20touch.%20The%20weird%20thing%20is%20it%20just%20the%20lid%20although%20I%20cleaned%20every%20part%20of%20the%20device...%20I%20have%20never%20dropped%20this%20device%20and%20there's%20no%20water%20got%20inside%20the%20device%20and%20I%20always%20keep%20it%20in%20a%20safe%20environment%20with%20normal%20temperatures.%20Please%20see%20the%20image%20to%20get%20what%20I%20mean.%20What%20should%20I%20do%20with%20this%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1484749%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ealuminum%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESurface%20Laptop%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor
hello I recently bought the new surface laptop 3 which I bought a few days ago. In these days, we tend to clean our devices more regularly. I cleaned my Surface Laptop 3 with a 70% Alcohol spray and cleaning it with a 100% cloth after i removed it from the box(microsoft suggestions in their website). These weird smudge does not get off and I when I touch it there is no feel to the touch. The weird thing is it just the lid although I cleaned every part of the device... I have never dropped this device and there's no water got inside the device and I always keep it in a safe environment with normal temperatures. Please see the image to get what I mean. What should I do with this?
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