Surface Hub Infinite Loop

Copper Contributor

As of this morning all of our Surface Hubs that were on Fast Ring are entering an infinite loop starting with "Getting ready for the next session" which happens for about 30 seconds and then it reboots.  Since we can't get into Start or Settings how can we roll back these updates?

25 Replies
Hey @johnnyhave - just use the tool that Cezar provided with the link, that will take care of you.
Steve
When we follow those instructions will we be given a new recovery key and be able to reconfigure as owners/admins?
Yep
Thanks Steve
Will do and then post results!

THANK YOU!
Any update @johnnyhave?
Not just yet…trying to connect with local college for a tech to assist.
Hopefully soon! Thanks for reaching out!