Surface hub 2s 85" will not power up

Copper Contributor

I have an 85" Surface hub (2s) at work which will not power up. Have followed everything in the trouble shooting guide with no luck. Is it safe to swap the computer module from another hub to narrow down the problem? Cheers.

1 Reply

Hello @Philip_McAuliffe,

 

If the device doesn't power on (no backlight or Windows Logo) you can swap the compute module but it will most likely not make any difference ad the issue should be with the power supply unit. 

I recommend raising a support ticket to get further help on this

 

Thank you,

Cezar