May 15 2017 05:28 AM
Hi
I was wondering how IT support is for the surface hub?
There doesn't seem to be an option to remotely connect to the hub and control it. I can imagine some users have problems or questions with the hub and they phone IT, but by not being able to remote in this could be quite difficult to help. You'd have to try and talk the user through certain things and I was wondering if anyone has experince or advice for this?
thanks
May 15 2017 09:41 PM
May 16 2017 03:07 PM - edited May 19 2017 03:08 PM
Hi,
we are working to make ScreenMeet for Support
available to remotely support devices such as these.
You will need to have a user in front of the device but it will work very smoothly and quickly.
Please let me know if you have any questions or would like a demo
-Ben
ben@screenmeet.com
May 16 2017 03:12 PM