Logging into a Surface Hub to hold a class using MS Teams remotely from another location.

[jemurphy]

We are currently trying to see if there is a way to login remotely from an offsite location to a room where we have a surface hub.  We currently use MS Teams and Office 365.  The goal is to hold a class with the teacher at a remote location that can turn on the hub and teach without anyone needing to physically turn on or log into the Hub at the actual location.  This way our staff can just walk into the room, sit down and attend the class.  

[#2]

@jemurphy This isn't possible in the manner you're describing, but can be achieved with near zero-touch.

Simply set up a Teams meeting, inviting both the teacher and the Surface Hub. Then, ask one of the students on arrival to tap the meeting on the Welcome screen to start the meeting off. The Surface Hub should automatically join the Teams meeting with the remote teacher.

[#3]

@Daniel Hudson Thank you.  We did do something similar.  We actually called into the room and had someone in the room pick up the call for the meeting and that worked well.  The only issue we encountered is that for some reason one of the hubs we have kept saying it was busy, and promoted me to leave a VM, however it was not.  Have you ever experienced that? 

[#4]

Hello @jemurphy,

That might be related to Teams rather than Surface Hub. You might want to check that Teams is signed in and if the account works as expected, maybe try it on your PC.

Thanks,

Cezar

[#5]

So the Hub will show as busy if it's in use (that is to say it's in a session and not on the Welcome screen). I've only had it go to VM when not in a call if someone has turned on Do Not Disturb on the Surface Hub during that session. As Cezar has said, might want to sign into the account on Teams on desktop and just check that it all works as expected.