Microsoft Tech Community Live: Surface Edition
February 15, 2022, 08:00 AM - 12:00 PM (PST)

Keep getting notification that no whiteboard app is installed.

New Contributor

Hi

Our Surface Hub 2S keeps displaying a notification that there is not whiteboard app installed, even though the Microsoft Whiteboard App is installed. This notification is displayed every time the Surface Hub is started. How can this be turned off?

1 Reply
@Simon Baer seems that the latest windows updates broke the whiteboard app. We needed to reinstall the whiteboard app and it now shows 2 versions installed. To launch it we have to sign in from the initial sign in screen before we can launch the whiteboard app. It's also being discussed in this post: https://techcommunity.microsoft.com/t5/surface-hub/whiteboard-app-not-starting-on-surface-hub/td-p/1...