Microsoft Tech Community Live: Surface Edition
February 15, 2022, 08:00 AM - 12:00 PM (PST)

Joining Teams meeting after signing in as user shows device name

New Contributor

I've set up a new Hub 2S with a device account to allow for booking as a resource; however, when a user signs in under their own account to access scheduled meeting and files, when they join a meeting, they show up as device name and not themselves. Same happens if they make a Teams call to someone in the organization.

Is this expected behaviour?

1 Reply

Hello @Jeff4543,


It is, the Surface Hub account will be used to place and receive calls, including for meetings.

The user sign in is for users to retrieve their calendar and be able to join calls without forwarding the meeting invite to the Surface Hub. 


Best regards,